The Outsource Specialist

 

121 Global Outsourcing Group

 

what we do
CRM solutions
our clients
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WHAT WE DO

Customer Care

We offer a 24-hour comprehensive Customer Care Outsource Solution for companies wishing to outsource their Customer Care, product replacement and CRM product complaint cycle. The service we offer is a "full circle" solution from taking ownership of the problem from the customer to replacing the product and then finally producing a comprehensive CRM Management report.

Education

Our internationally recognised "Teleschool" program has been a great asset to numerous schools who use the service to provide daily information to parents and pupils. The system saves schools time and a considerable amount of money every year. The system is offered free-of-charge to schools and is sponsored. Teleschool use of a highly innovative IVR (interactive voice response) computer program which the schools control and run themselves by using an access pin number via any digital telephone.

Cellular Contracts

We retain existing Cellular contracts and sell new Cellular contracts on behalf of Real People Cellular for the South African region.

PO Box 621 · Howard Place · Pinelands · 7430 · Cape Town
Tel: +27 21 530-9121 · Fax: +27 21 530-9138 · Call Centre Fax: +27 21 532-2095

 

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